Gettel Acura Authorized Acura Dealer in Sarasota

I was thoroughly impressed with Richard the sales manager and Dan's fantastic customer service skills. Vlad in finance you're never going to deal with a nicer guy, There was absolutely no pressure the show room was spectacular. I didn't feel like I was at a car mill especially especially in these times.This is the 2nd vehicle that I have bought from gettel this is one car dealership group that gets it. They make it easy if your reasonable. Thanks team. Great price great service feeling good that I spent money here

Fantastic service team team from start to finish. Thought I needed front breaks called me 30 minutes later to follow up...Nope they were fine needed back breaks though. Excellent communication as Maddie in service was on top of everything. Excellent experience and I highly recommend. Great work team!!!

Chris Oviedo was the most attentive and amazing partner I’ve ever worked with and he actually made my car buying experience stress free. We drove more than an 1hr to look at the vehicle of interest and he made our drive well worth it. We got a great deal on a great car and I never want to purchase from any other dealer ever again. The whole Gettel experience was amazing but Chris was the icing on the cake. He made sure my car was showroom ready when it was delivered to me, he remembered the tiniest details about me and my inquiries and answered all of my questions thoroughly, with the utmost patience and respect! He followed up before I got to the dealership and several times after I made my purchase. If you want to work with a guy that makes you feel like you’re the most important person of their day head over to Gettel Acura and ask for Chris Oviedo!!

This was my fourth Accra vehicle. The new one I just received is one of the most outstanding vehicles I’ve ever had. My sales person was another outstanding thing that happened I have always experienced excellent service from the highest person all the way down to the guy to sweep in the floor you won’t find a better dealership

Long distance transactions are flawless at Gettel Acura. I called and spoke with Malcolm inquiring about an MDX and the rest was history. He stayed in contact with me and was there with us through the entire process. The follow up a month after purchase further solidified his professionalism and dedication. Thank you Malcolm and the Gettel staff for a hassle free buying experience.

I purchased my previous vehicle from Gettel Acura 6 years ago and was ready for an SUV. Chris Oviedo is new to the team and what a pleasure it was to work with him! Chris made me feel at ease and comfortable with making MY decisions and choices. I found him to be very knowledgeable about all cars and he was able to quickly share with me the most beneficial features and perks specific to each vehicle. I am so thrilled with my new purchase and a big part of that was feeling absolutely no pressure from Chris. He wanted me to be happy, and I am! Carla in finance was also a pleasure to work with and she also had my best interest at hand. Thank you Gettel Acura!

I was at Gettel Acura to get a 'Check Transmission' light diagnosed. I was there at 9 am, half hour ahead of my appointment. My service advisor Maddy was very polite and wrote down the details of the situation. She indicated that it would be a good 1.5 hours before they could get to my car. After 3+ hours, I had to chase Maddy down to get a word. She said that, other than dirty fluid, they did not find a problem with the transmission. She said I could bring the car back if the warning light comes on again. That afternoon, we hit the road north to Georgia to get away from Hurricane Ian. Near the FL-GA border, the dreaded light came on again. I continued on without apparent problems other than the warning light being on. I am not writing my long story to complain about Gettel Acura service. I feel that the service and it's cost were fine. The wait was longer than I expected and I did not receive any interim word during my wait. Still, I would not hesitate to go back to them for service the next time I need it.

I could not be more pleased with my decision to purchase a new 2023 MDX from Gettel Acura. This was my first experience working with this dealership and they were overall, professional, not pushy and willing to make myself as a customer feel at ease. My sales rep was Chris who was incredibly amazing to work with.I also appreciate the care and great customer service that Dan and Sheri offered to make the process quick and smooth. I am so far beyond satisfied and would highly recommend Gettel Acura.